Archive for October, 2009

Consumers are Going Social

Written by Pat

The results are in…and social media is more than just a passing phase, particularly in e-commerce.

A new study by Oneupweb that was released earlier this month showed that “social sites are creating much more online traffic to e-commerce sites” which bolsters the argument that e-commerce sellers need to be involved in social media to drive traffic and business.

The study showed a significant shift in traffic at the largest e-commerce sites, review sites and social sites over the last two holiday seasons. Consumers are using the social media sites like Facebook and Twitter to search for product information and recommendations.

“The integration of social media and online search provides consumers with a way to quickly search for information, reviews and price comparisons,” explains Oneupweb’s Founder and CEO Lisa Wehr. “It’s clear that social media is influencing search behavior and affecting the purchases a consumer makes.”

Wehr’s observations suggest that e-tailers should be “embracing social media.” Oneupweb’s study, containing examples of how some e-commerce merchants are using social media to drive traffic, can be downloaded at their site: www.oneupweb.com

The Internet Merchants Association wants to know how you are adjusting your business to reflect the growth of social media, especially with the holiday season nearly upon us.

Add comment October 30th, 2009

Online Retailers: FTC Is Watching Your Endorsements

written by Cathy

SEO is always on my mind. Ok, call me a dork… but organic search is very important to my ecommerce business. And with SEO, blogging is up on my “to do” list. Now who doesn’t like blogging? You can tell the world what your personal opinion is. And this can include product endorsements.

As President of Internet Merchants Association, I am going to tell online retailers, that ASD/AMD is the best & largest sourcing show in the world. Their next show is February 28-March 3, 2010 in Las Vegas. You can find almost anything you are looking for, to sell online.

Now, what is wrong with that statement? I am endorsing ASD/AMD. And the Federal Trade Commission recently says that I need to disclose to the consumer that Internet Merchants Association accepts money or free products from ASD/AMD (actually we trade services) for a review on their product/services. The FTC is taking a closer look at how we (bloggers) are promoting ecommerce merchants.

So to all the bloggers, becareful… state your relationship & payments accepted or you could get in legal trouble which could include a fine of up to $11,000.

Add comment October 17th, 2009

Social Networks: Is Big Brother Watching You?

written by Cathy

This does not include only online ecommerce sellers, this involves everyone who is involved in social networking. Make time to read this report, that was released last month, On the Leakage of Personally Identifiable Information Via Online Social Networks.

Over half a billion people are on various Online Social Networks (OSNs) and have made available a vast amount of personal information on these OSNs. OSN users make movements around the Internet can now be tracked not just as an IP address, but be associated with the unique identifier used to store information about users on an OSN. This OSN identifier is a pointer to PII about the user. Cookies and other tracking mechanisms on the Internet have been prevalent for a long time. The general claim of aggregators is that they create profiles of users based on their Internet behavior, but do not gather or record PII. Although we do not know that aggregators are recording PII, we demonstrate with this work that it is undeniable that information is available to them. Aggregators do not have to take any action to receive this information. As part of requests, they receive OSN identifiers with pointers to the PII or in some cases, directly receive pieces of PII. This PII information can be joined with information from tracking cookies obtained from the user’s traversal to any site that triggers a visit to the same aggregator. The ability to link information across traversals on the Internet coupled with the wide range of daily actions performed by hundreds of millions of users on the Internet raises privacy issues, particularly to the extent users may not understand the consequences of having their PII information available to aggregators.

While most social networks do have a policy that state that they do provide non-identifiable information to third parties for advertisers, but what they dont tell you is that with the advanced technology, they can now allow third parties to access your user name, birth date, sex, social security numbers, etc. and other linable personable identifiable information that can identify the user. Is this violating their private policies? Be cautious of what private information you put about yourself and your business.

Add comment October 9th, 2009

Social Networking – How Much Time Do You Spend?

written by Cathy

Can we agree that there is 24 hours in a day. And lets hope that we get at least 6 hours of sleep and we work a minimum 8 hours a day. That leaves us 10 hours a day to spend with family & friends, get dinner, run errands and the other fun stuff that is required of an adult.

As an online seller, an online retailer, how many hours a day are you being social? How many hours a day are you spending on the Internet Merchants Association forum?

Ok, I admit, I am not on Facebook yet (though I have to get this done, I need to keep an eye on Burne who is very dear to me and who I highly respect). And I am not twittering, tweeting, twit, twat… whatever the lingo is. Why? Because I heard that this new social media is addictive. I understand that it is important for my business and will focus on this first, but socially, with your friends, how many hours a day do you spend chatting, not on your e-commerce business?

I am not judging, just curious…

Add comment October 4th, 2009


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