Posts filed under 'Marketing'
When we are an ecommerce business, we tend to think of being found online only. Fortunately for us, there are other ways that customers might find out about our business and help us grow! See how your business rates on each – and which ones you can improve on.
Well of course this is probably the number one way that customers might find us. How does your ecommerce business rate for each of these:
- SEO – Also known as search engine optimization – it’s the process of getting your web site found by the search engines. Take a few of your business keywords and plug them into the search engine. Are you on page 1 or page 21? If you are not on page 1, chances are you are not being found by most people.
- PAID SEARCH – On Google, the ads you see on the very top and on the right of the results page are paid advertisements. Most small businesses find they burn through a ton of cash before they figure out what makes sense for their business. Many businesses (with a strong web site and strong SEO efforts) may even find they don’t need to advertise on the search engines. Find out what works for your business.
- LOCAL RESULTS – All of the major search engines place a lot of emphasis on providing relevant local results. Even if you don’t have a storefront, you may find that it is very valuable to get your business address into the search engines. This is particularly true for niche markets where there is not as much competition.
- SOCIAL MEDIA – Sites like Facebook, Twitter and Pinterest can help people find your business. The secret is finding out which one works the best for your particular niche and brand. It’s smart to try a few and figure out which sites give you the best ROI. Not every business is going to do well on Facebook!
Are you active in your local community? Do you sponsor any local club or events? Do you belong to any local organizations such as your town’s Chamber of Commerce? These are all ways to help promote your business and get the word out about you. Consider sponsoring a little league team or high school football band. They are all looking for sponsors and often will have print programs and/or banners that will get your business name some exposure.
Offline advertising can be very effective even for online only businesses. Consider traditional media such as yellow pages, directories, radio and TV. Does your product line lend itself to a catalog format? Building a mailing list for catalogs can be another means of promotion and sales. Of course with a web site, you should have an email marketing campaign for little or no cost but supplementing it with a traditional mail campaign might work for your business as well.
Maybe you also have a storefront – so of course you have another means to promote your online business. But those ecommerce business that have a warehouse can also use outdoor signage to be visible to those that pass by your location. How about company vehicles? Use bumper stickers or vehicle wraps to promote your products and web site.
Last, but definitely not least is your brand. Do you have your own packaging with your logo and tagline? Do you mark the outside of your packages with your website and logo? Consider all the ways you can build brand awareness with your packages, signage, banners and more. Don’t forget to include business cards with your logo and contact information – they help build your brand for very little effort and money! QR codes that lead visitors to your web site (or even a special page with a discount) can be very effective for building brand recognition and sales.
So how did your e-commerce business rank?
March 26th, 2013
At last week’s ASD trade show in Las Vegas, our partner Vendio hosted a night of ‘extreme networking’ in the IMA’s hospitality suite. Even without the fine selection of gourmet cheeses and generous supply of wine, this night would qualify as a major success for anyone in e-commerce. Over 100 people came through our hospitality suite doors that evening armed with business cards and a willingness to mingle.
One of the most popular questions that was asked was ‘So where do you sell online?” and usually followed up with “What do you sell?” When the ecommerce merchants weren’t chatting with their fellow sellers, they were seeking out the advice of service providers like Alibaba, Vendio, SingleFeed, M-Shopper and TextBroker.
Do you want to be a part of our next networking event in Las Vegas? Head over to the IMA website and click on ‘Join Us’. It’s FREE to join the IMA as an ecommerce seller! Be sure to also check out our newly launched Facebook Group where there is a ton of great information shared every day. And get ready to join us in Las Vegas during the next ASD show when we will again be getting together with our members and business partners for another extreme networking event.
March 25th, 2013
When you are beginning your ecommerce business, one of the first hurdles is deciding on what you will sell.
There are a variety of places and means to source product – you need to decide which one will work best for you and your business. Today’s blog post will address a low cost way to enter the market: dropshipping
Sometimes this is the easiest and lowest risk way of getting into an ecommerce business. Simply put, drop shipping is the process of listing merchandise for sale that is owned and warehoused by a third party. Once you sell the merchandise, you notify the drop-shipper who will ship out the product to your customer for you. Sounds easy, right? The secret here is finding a RELIABLE and TRUSTWORTHY source with a product line that is IN DEMAND.
Most legitimate drop shippers will not require a minimum purchase or charge a monthly fee, but there are exceptions to even that rule. Do your homework – research potential drop shippers by entering the dropshipper’s name into a search engine and add the words “complaints” “sucks” “reviews”. Also research what the fees are and figure out if there is a market for their products and what the going rate is. Take a look at private web sites, ebay and Amazon to start. Figure out if it is worth it to sell their products after you factor in the fees that each marketplace charges, the fees from the dropshipper and the cost of the merchandise.
Next up: distributors
August 30th, 2012
Do you own an ecommerce website? Great! Next question: do you have a mailing list?
If the answer is ‘no’, you are probably leaving a lot of money on the table.
Keeping in touch with your potential customers, past customers and general web site visitors is one of the easiest and most cost effective methods of increasing your website sales. You simply must have the ability to collect the email addresses of both buyers and browsers alike. Most current web sites should have this functionality built in or it could be added by the use of widgets from some of the larger email marketing companies that will do everything from collecting email addresses for you to running your email marketing campaigns.
Collecting buyers email addresses is really a ‘no-brainer’ for most web businesses. The main thing to remember is that visitors have to opt-in to get on your mailing list. Just because they made a purchase from you – that does not give you permission to add them to your future email campaigns.
Once you get the email addresses – then what? Follow some of the suggestions and ideas from the larger email marketing companies like Constant Contact or Mail Chimp and you will have some great basic email marketing ideas to start.
July 30th, 2012
Written by Pat
So you’ve spent a day or two putting together a slick email that you are sure is a winner; you’ve edited the subject line until you were bleary-eyed and now comes the big question: What is the best time to send out a marketing email to your opt-in email list?
Sending out your customer emails at the right time is not as difficult as you would think. The trick is to know when people are most apt to read them. If you send it out at the wrong time, there will certainly be an effect on your marketing campaign. Emails sent out overnight, for example, are the ones that are most likely to be deleted without even being opened.
To get the best results, take a look at the graphic from Pure360emailmarketing.co.uk and see what time slots you should avoid for your future email marketing campaigns.
(you can click on the graphic to view it full sized)
December 1st, 2011
Written by Pat – West Florida Components
The economy and consumer buying habits have significantly shifted in the last few years. In today’s competitive environment, it’s important to take a look at your marketing strategy on a regular basis. Evaluate what you are doing and take a hard look at what your competition is doing, too. If you’re still banking on last year’s PPC campaign to drive your business, you’re probably missing out on some valuable opportunities to acquire new customers and increase your sales.
Here are some questions and suggestions to help you evaluate your marketing strategy:
Review your email marketing efforts. Do you offer a place to sign up for your newsletters on every page of your website? How about in your physical store? Do you use social media platforms as a way to capture emails and leads?
Analyze the results of your last few emails blasts and newsletters. What is the open percentage? What is the most clicked on article? What product converted the best from your email campaigns? What is the product or article that drew the most attention in your tweets or Facebook page?
Discounts and coupons – whether they are used in person or on a web site, can drive tremendous amounts of new business and encourage repeat customers. What is the coupon with the highest number of conversions? Where was it distributed?
Evaluate any rewards programs for repeat customers. Take a close look at the percentage of repeat customers before a rewards program is instituted. What is the increase after a rewards program is put into place? What is more effective: percentage off discounts or flat dollar discounts? For your web sales, use analytics software to help you find the answers.
Many businesses use Pay Per Click (PPC) advertising to generate customers and sales. When is the last time you looked at your keywords? What is the highest performing keyword? Which ones can you cut?
Review where you are spending your PPC money. Should you invest in a retargeting campaign? Would your products do well with a targeted Facebook PPC ad?
SEO (Search Engine Optimization) campaigns need to be evaluated on a very regular basis. Where are you ranking for your major keywords? What new keywords need to be targeted? What changes need to made due to algorithm changes in the search engines?
This is just the tip of the marketing iceberg. All businesses, large and small need to ask themselves these questions frequently. Remember – if you’re not measuring the success (or failure) of your marketing efforts, you’re losing time and money. You need to know what works so you can devote your resources to those efforts and cut your losses on what doesn’t work. Keep it fresh!
July 21st, 2011