Posts filed under 'Marketing'
Written by Pat
So you’ve spent a day or two putting together a slick email that you are sure is a winner; you’ve edited the subject line until you were bleary-eyed and now comes the big question: What is the best time to send out a marketing email to your opt-in email list?
Sending out your customer emails at the right time is not as difficult as you would think. The trick is to know when people are most apt to read them. If you send it out at the wrong time, there will certainly be an effect on your marketing campaign. Emails sent out overnight, for example, are the ones that are most likely to be deleted without even being opened.
To get the best results, take a look at the graphic from Pure360emailmarketing.co.uk and see what time slots you should avoid for your future email marketing campaigns.
(you can click on the graphic to view it full sized)
December 1st, 2011
Written by Pat – West Florida Components
The economy and consumer buying habits have significantly shifted in the last few years. In today’s competitive environment, it’s important to take a look at your marketing strategy on a regular basis. Evaluate what you are doing and take a hard look at what your competition is doing, too. If you’re still banking on last year’s PPC campaign to drive your business, you’re probably missing out on some valuable opportunities to acquire new customers and increase your sales.
Here are some questions and suggestions to help you evaluate your marketing strategy:
Lead Generation:
Review your email marketing efforts. Do you offer a place to sign up for your newsletters on every page of your website? How about in your physical store? Do you use social media platforms as a way to capture emails and leads?
Analyze the results of your last few emails blasts and newsletters. What is the open percentage? What is the most clicked on article? What product converted the best from your email campaigns? What is the product or article that drew the most attention in your tweets or Facebook page?
General Promotions:
Discounts and coupons – whether they are used in person or on a web site, can drive tremendous amounts of new business and encourage repeat customers. What is the coupon with the highest number of conversions? Where was it distributed?
Evaluate any rewards programs for repeat customers. Take a close look at the percentage of repeat customers before a rewards program is instituted. What is the increase after a rewards program is put into place? What is more effective: percentage off discounts or flat dollar discounts? For your web sales, use analytics software to help you find the answers.
Search Marketing:
Many businesses use Pay Per Click (PPC) advertising to generate customers and sales. When is the last time you looked at your keywords? What is the highest performing keyword? Which ones can you cut?
Review where you are spending your PPC money. Should you invest in a retargeting campaign? Would your products do well with a targeted Facebook PPC ad?
SEO (Search Engine Optimization) campaigns need to be evaluated on a very regular basis. Where are you ranking for your major keywords? What new keywords need to be targeted? What changes need to made due to algorithm changes in the search engines?
This is just the tip of the marketing iceberg. All businesses, large and small need to ask themselves these questions frequently. Remember – if you’re not measuring the success (or failure) of your marketing efforts, you’re losing time and money. You need to know what works so you can devote your resources to those efforts and cut your losses on what doesn’t work. Keep it fresh!
July 21st, 2011
Those were the days
Growing up in the retail world, I was always taught that the most important decision in your business was location, location, location… remember those days?
When you run an Internet-based business, your “location” is nowhere… and everywhere. So what, then, becomes most important with this new “location”? In my opinion, branding. Part of that (not all of it) is having a logo that works for your business.
I personally am not artistic so needed design help.
Have you ever googled “logo”? The results: About 2,430,000,000.
Wow. That didn’t really help me.
My next step was to find logos that I like and find out who designed them. Well, what I found was that logos can cost anywhere from $25 to $5,000. Over the years, I’ve spent quite a bit of money on logos, and was consistently disappointed. I should have just burned my money!
Crowdsourcing
Then I read about Internet sites that specifically offer a bid process for logo design and other creative needs. I was intrigued! So I did my homework and found many sites that offer this service. I ended up using a site called crowdSpring (there are several others like Logo Design Team, 99designs and Hatchwise) and found the process fairly simple and painless:
I explain what colors I was looking for, font choices, pictures, etc. Throughout the process I could even change my mind on colors, etc… and then designers submitted their designs. I had the opportunity to rate the logos and even send a designer a request to tweak this or that.
After the deadline, I had 7 days to decide on the winner, and transfer the money to the designer.
My decision was based on how easy it was to read, if the graphic itself explained my business and how the logo looked in black & white. I also asked the designer I selected to make a few tweaks for me and they obliged after being awarded the money. All communication was done on the site and no names were used, only user IDs, which is great from a privacy point of view.
Cost?
CrowdSpring sets a minimum of $200 for a logo design project, but let me determine the time period for the bid – I chose 10 days. The company suggested that with a $200 bid, I could expect around 30 designs, but because of my past experience with logos, I wanted more to choose from, so I offered $325 for the winning designer (fees for the company are not included). I ended up with 77 logo designs to choose from for my company, SnorkelingOnline.
I found this a great way to crowdsource professional services, and especially perfect for an e-commerce company. I’ll be going back to CrowdSpring when I need to.
May 13th, 2010
Remember how, in the “old” days, folks would “call on” others and, if they weren’t at home, they’d leave their calling card behind? I haven’t been able to find an academic reference to it, but it makes sense that the modern-day practice of exchanging business cards stems from there. And even in this highly electronic day and age, there’s still room for business cards, as I’m sure you’ll agree.
But are you maximizing the use of your most basic calling card? And that’s nothing more than your email signature.
We all suffer from email overload – I’ve long since stopped counting how many emails I get in a day. Even when I’m not working or on vacation, I use my BlackBerry to delete unnecessary emails from my inbox, in an effort to keep on top of the traffic (sigh, it never stops!).
But I also know that when I send an email out, it’s a unique way to remind others of what I do, particular affiliations I have and things that are important to me.
Here are three tips to maximize your email signature as a marketing tool:
1. Proclaim yourself.
You normally include your contact information in your e-signature, right? Why not include hyperlinks to all the relevant data you think people should have access to? For example, these could be your website, blog or Twitter handle. How about your Etsy site or another storefront? If it’s in your signature, it’s right there for the recipients to click through to, yet you’re not hitting them over the head with it.
2. Add a visual touch.
Go one step further and add some visual pizazz to your e-signature; and a terrific way of doing this is by using a program such as WiseStamp. What’s cool about this is that you can actually embed the hyperlinks rather than simply include them, and you can also include select social profiles such as Twitter, SlideShare, etc. at the bottom of your signature. Here’s a screenshot from their site:
3. Put a shortening service to work for you.
Working on a special promotion? Use a URL-shortening service such as tr.im, bit.ly, ow.ly (or several others) to draw attention to it just above your signature block. For example, I used this as a way to raise funds around my birthday: “Why I’d like you to know how old I am: http://tr.im/K6Yi.”
Granted, it’s not often that a woman is proclaiming her age for all and sundry to hear, but if you use short but sweet copy and a dedicated URL, it’s an easy way to add to your marketing mix with almost no effort.
What other ways do you use your e-signature “real estate” to market yourself? Please share by leaving a comment below.
Image: Rich Bowen, Creative Commons
February 4th, 2010
The eBay message boards are filled with posts by sellers about how eBay’s new Best Match has taken seller’s items and made them nearly invisible to buyers. The result, of course, is a decrease in sales.
Trying to adapt to Best Match is a challenge for sellers and although time and energy should be put into maximizing Best Match results another essential course of action for eBay sellers is to rely less on eBay driving buyers to your listings and figuring out ways to drive buyers to your listings yourself.
I have compiled a list of ways to drive buyers to your listings to supplement Best Match. If any readers have any additional methods, please add them to the list.
Google Base Store Connector
Use Google Base Store Connector to get your listings indexed in Google Search results. Here is a link to the free program that will send your eBay listing info to Google: http://base.google.com/base/storeconnector/index.html
Alt Img Tags
This is a little bit of HTML code that you add to the photos that you have within your eBay listing. Search engines can only read text. If you add this little bit of descriptive HTML code to your images, your images have a descriptive text attached to them and this can possibly aid in increasing your listing’s search engine ranking and Google Image Search ranking.
Continue Reading January 26th, 2009
Social networking in an online setting is dramatically different than in-person networking.
Traditional networking involves swapping business cards at monthly meetings and having occasional lunches with a few new acquaintances.
In an online setting, social networking is about forming a vast community of people with common interests, and meeting on a platform where you can interact frequently with the use of online resources and tools. Through the platform and tools available from the social networking sites, users can submit content such as blogs, videos, and photo albums that help bring large numbers of like-minded people together quickly.
The more open nature of social networking sites is in contrast to the anonymous forums and bulletin boards that were very popular earlier in the decade. Those sites are rapidly losing users to more social outlets like MySpace, Facebook and Twitter.
Since MySpace first came on the scene, social networking has exploded. All businesses, particularly online businesses, should be watching and reaching out to their customers through social networking sites.
So, the question is: Why should a business be represented on social networking sites?
It’s about reputation management.
Continue Reading January 13th, 2009
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